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mibekwe Staff rank Staff
Created on Aug 31, 2016 3:17:53 PM
Edited on Aug 20, 2024 8:43:31 AM
Description   This article describes the process for restarting the wireless controller daemon on the FortiGate. Restarting the wireless controller daemon is usually preferred to rebooting the FortiGate device when troub...
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mibekwe Staff rank Staff
Created on Apr 29, 2016 3:19:56 PM
DescriptionThis article describes the steps for enabling the web-based configuration of the WiFi configuration of the WiFi controller and FortiAP profile on FortiGate 30D.    ScopeFortiOS v5.0, v5.2, v5.4.    SolutionOn...
Created on Sep 8, 2015 3:59:57 PM
DescriptionThis article describes changing transmit power on FortiAP.SolutionOn the FortiGate under AP profile, the slider shows transmit power in %.Value is in milliwattsFor example in most European countries the maximu...
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mibekwe Staff rank Staff
Created on Jul 1, 2015 12:49:46 PM
DescriptionThere are data channel encryption settings on both the FortiGate unit and the FortiAP unit. At both ends, it is possible to enable Clear Text, DTLS encryption, or both. The settings must agree or the FortiAP u...
Created on Jun 3, 2015 10:20:27 AM
Edited on Feb 17, 2022 9:52:55 PM
Description In FortiOS 4.3.x, the CAPWAP was enabled by default on all physical and VLAN interfaces. In most cases a FortiAP is only connected to the internal interfaces to create a private WiFI network inside the networ...
Created on Apr 17, 2015 11:25:14 AM
DescriptionThis article describes the steps to disable DTLS encryption in communication between FortiGate controller and FortiAP.SolutionTo disable DTLS encryption (enabled by default):On the FortiGate:diag wireless wlac...
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avarga Staff rank Staff
Created on Oct 14, 2014 4:15:29 PM
Edited on Apr 6, 2022 8:09:10 PM
Description Wireless standards are specified and controlled by many government regulations and everyone using this technology is legally obliged to abide by them.  These regulations can cover what RF bands may be used, w...
Created on Mar 1, 2011 1:21:43 PM
Edited on Mar 28, 2022 12:23:59 PM
Description FortiOS and FortiAP interoperability:     Starting from FortiOS 4.0 MR3 (any patch) and FortiOS 5.0 (any patch), all FortiGate units support Wireless Controller interoperability. ScopeSolution

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